Resume
Fueling User Delight Through Impactful Product Innovations
Senior Principal Product Manager
Distinguished Product Manager with 7 years of comprehensive experience in product development, strategy, and management. Known for driving a staggering 600% increase in velocity over 9 months through cross-functional leadership and implementing agile methodologies. Expertise in user-centered design and development has led to the launch of enterprise platforms, emphasizing revenue-generating solutions with UX/UI optimization. An innovator in understanding market needs with a strong record of team collaboration, excelling in aligning business objectives with technology to create customer-centric experiences. A valuable asset to forward-thinking organizations, consistently translating dedication to user-friendly design and strategic alignment into tangible results.
Areas of Impact:
Product Strategy & Vision ▪ SaaS & Cloud Technologies ▪ Product Life Cycle ▪ Project Management
Cross-Functional Team Leadership ▪ Software Development Life Cycle ▪ Agile Methodologies
Release Planning ▪ Design Thinking ▪ UX/UI ▪ Market Research ▪ OKRs & KPIs ▪ Stakeholder Communication
Professional Experience
ORACLE NETSUITE | Austin, TX
Senior Principal Product Manager
JUNE 2025 - current
ELECTRONIC ARTS | Austin, TX
Senior Product Manager
Oct 2023 - june 2025
Product Ownership & Strategic Roadmapping
Directed roadmap and release planning for a digital platform supporting customer-focused solutions, aligning development cycles with business objectives.
User-Centric Product Development
Applied design thinking to capture and translate user needs into actionable features. Conducted user feedback sessions and UAT to refine product features, ensuring optimal usability and satisfaction.
End-to-End SDLC Leadership
Guided the product lifecycle from planning to deployment. Collaborated with engineering to resolve technical challenges, facilitated UAT, and ensured deployment readiness to maximize customer impact.
Cross-functional Influence
Fostered cross-functional alignment across teams, ensuring that technical and business needs were met utilizing strong communication skills to influence stakeholders and prioritize competing demands.
Feature Optimization & Stakeholder Impact
Prioritized development efforts and resolved cross-functional conflicts to meet high stakeholder satisfaction, incorporating customer-centric requirements into the feature roadmap.
EXTEND, INC. | Austin, TX
Senior Product Manager, Enterprise
May 2022 - July 2023
Strategic Product Initiative & Client Acquisition
Orchestrated product vision and strategy for our Enterprise Platform. Discovered and deployed enterprise platform features, expertly crafting and executing a Go-To-Market strategy to optimize feature adoption and acquire enterprise customers.
Cross-Functional Leadership & Efficiency Increase
Led 10 domain-owning teams, implementing innovative strategies that resulted in a remarkable 600% increase in project velocity in 9 months, enhancing efficiency and cross-team collaboration.
Growth in User Engagement
Managed the complete product life cycle, achieving a 20% growth in Daily Active Accounts in 1 month and aligning strategy with business objectives.
UX/UI Optimization & Customer Support Impact
Partnered with Product Designers to launch a help center and support request feature, significantly reducing the customer success team's time handling questions and submitting tickets.
Successful Implementation of a Key Service
Directed the integration of Okta, crafting and executing a Go-To-Market strategy, resulting in 90% internal and 60% customer adoption in less than 1 month.
ORACLE NETSUITE | Austin, TX
Product Manager, Strategy
June 2020 - May 2022
Next-Generation Project Leadership
Played a key role as one of six Product Manager leads, orchestrating the shift to cutting-edge single-page applications using Oracle Jet, shaping the next version of NetSuite.
Product Management & Vision Execution
Managed the product vision, roadmap, and go-to-market planning for a portfolio of products, including New User Onboarding, Data Migration tools, and a Settings and Preferences Framework.
Cross-Functional Leadership & Alignment
Leveraged data-driven insights to align cross-functional teams, transform stakeholder feedback into actionable strategies, and drive alignment with core business objectives, championing a user-centric approach.
Solutions Manager, North America
May 2017 - June 2020
Strategic Product Development
Guided product vision, developing 50+ pre-configured B2B solutions, reducing implementation time by 75%, accelerating time to money.
Cross-Functional Team Leadership
Managed 8 direct reports, planning and prioritizing product backlog and release plans, ensuring timely product launches, and collaborated with the Technical Architecture team to deliver a comprehensive product roadmap based on business needs.
Agile Development & Efficiency
Reduced development time by 80% in 1 year due to developing process improvements and documentation standards, further decreasing time to money.
Consulting Technical Manager
Jan 2015 - May 2017
Team Leadership & Project Execution
Planned and executed implementation projects for 100+ NetSuite customers over 2 years, including custom code development and testing, showcasing strong technical and leadership skills.
Customer Success & Relationship Building
Achieved repeat service requests and recognition as one of the highest utilization consultants, reflecting solid relationships, customer satisfaction, and expertise.
THE NEW OFFICE | Austin, TX
Consulting Project Lead
May 2014 - Jan 2015
Project Management & Product Implementation
Served as Project Lead, implementing the State of Texas Comptroller’s eCommerce site, handling $1M in monthly transactions, and showcasing robust project management and execution skills.
Product Launch & Team Collaboration
Boosted product launch efficiency by uniting cross-functional teams across functional, back-office, and web development, reflecting strong leadership and collaboration capabilities.
Education
Certificate in Product Management | UT McCOMBS SCHOOL OF BUSINESS
Bachelor of Business Administration, Management Information Systems | LAMAR UNIVERSITY
Credentials
Product Discovery
April 2025
Certified Scrum Product Owner
April 2024
Product Management Basics
August 2023
Digital Product Management
October 2021
Memberships
Product-Led Alliance | Since 2023
Association of International Product Marketing & Management | Since 2021